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About Us
At MacProps we understand that modern retirees have far greater expectations of the services they receive, of the way their villages are managed, and how policies and procedures are maintained. We also have a deep desire to care for members of this vulnerable sector and ensure that their golden years are comfortable, settled, and enjoyable.
We are a registered managing agent in terms of the Property Practitioners Act, and a member of the National Association of Managing Agents. We appoint skilled administrators and village managers, and through our group of associated companies, provide bundled offerings to retirement villages. Our model reduces the cost of care and other services through shared administration and management functions, leading to significant cost savings for all stakeholders. This is especially true where MacCare MPC (our sister company providing Care Services) is on-site.
MacProps has a clear understanding of the financial management of retirement villages and how to plan levies without making them exorbitant so that residents’ service expectations are met.
Clear Process
Our clear business processes for all village activities are supported by committed staff and quality IT systems. The result of this is:
- Professional financial reporting
- Organising and Managing Annual and Special General Meetings, and Trustee/directors meetings
- Expert concierge services for residents requiring assistance
- Clear communication is delivered through newsletters, news flashes, and resident meetings.
- A sharp focus on quality services through service level agreements and regular interaction with providers.
- Regular checks to ensure legal and regulatory compliance.
- Improved staff morale through incentives and engagement.
Our services
Macadamia Properties specialises in establishing professional management practices for retirement and lifestyle estates. We improve efficiencies by optimising overhead costs and working with providers to ensure quality services at reasonable costs.
EMPOWERED PERSONNEL
Our management practices and professional staff deliver professional communication and village management, as well as improved efficiency, and optimised overhead costs.
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EXPERIENCED AGENTS
With our primary focus on the retirement sector, our sales team empathises with buyers and understands the many factors involved in selling a house and purchasing a home in a retirement village.
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EXPERT PROVIDERS
MacProps undertakes inspection reports and maintenance services on behalf of property owners. We’re also able to reduce operating costs and provide owners with the key information needed to make decisions regarding facilities upkeep and maintenance.
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